Recovery Process

Recovery Phase

After we have obtained confirmation from the vendor that dollars are due to our client, we will prepare and submit via email a thorough, well-documented recovery memo to our primary client contact. Dollars are recovered either by way of a deduction processed by the client from the vendor, or by way of the vendor issuing a refund check to the client. Each recovery memo will outline the methodology to be used. We provide a recovery summary of our confirmed recoveries on a regular basis during the course of this project.